Satisfied customers are our best sales people
ViB has grown a successful business through a no-compromise focus on customer satisfaction. Customer satisfaction starts with a belief, but it involves much more than that. It requires an intense attention to detail, great communication skills, and a desire to please.
Satisfaction Metrics We Track:
- 4.7 out of 5 Customer Satisfaction Rating
- 84% Renewal Rate
- 63% of Customers Who Leave An Organization Seek Out ViB In Their Next Role
What we do
We help technology firms generate leads, event registrations, appointments and the most trusted forms of content and market research – quickly and economically – satisfaction guaranteed. Our Lean Operating Model + lower costs of sale due to repeat business = lower costs for you.
Who we work with
- Demand Gen
- Product Marketing
- Channel, Field & Events Marketing
- BDR & Sales
- Marketing Leadership
- Competitive Intelligence
Our customer’s needs
- High Quality Leads
- Webinar & Event Registrations
- Quality Sales Meetings
- Research backed Thought Leadership Content
- Market Intelligence Research
Our services include
- SmartSend Email Marketing
- Informed Appointment Setting
- Webinar & Field Events Registrations
- Syndicated Content
- Survey (Content + Leads + Appointments) Programs
- Market Intelligence
Extend you reach safely through our engaged 1.2M IT professional community
- Webinar Registration
- Field Marketing
- Content Marketing
Email outreach continues to be one of the most effective forms of marketing. For nurturing your own community, and to expand your reach beyond – which is vital to growth. Expanding you reach through a 3rd party is the safest and most economical email outreach growth strategy.
The most frequently asked question
“I have invested in a quality contact database service – why would I need you?”
Strong brand affinity with our precisely targetable 1.2M community of IT professionals.
Deep expertise in the science of deliverability – a far higher % reach their inboxes. Did you know that just viewing the subject line has awareness value rivaling display advertising, and at a higher ROI, as there is no incremental cost?
Elimination of high consequence risks you cannot afford to take. Your reputation score, being blacklisted at important company targets, and ultimately your domain credibility. Especially when expanding your reach to new contacts.
Immediacy, and with no overhead to you.
- Your precise roles, levels, company sizes and industries
- Installed technologies
- Intent targeting – connects you with the companies researching your solution category – now.
How it works
- Provide us the HTML for your email campaign and your targeting criteria
- We drive qualified contacts to your landing page.
- You monitor our performance through a UTM code appended to the landing page link
Your marketing & BDR teams are doing all the right things – and you need more sales meetings. We can help.Why ViB Appointment Programs?
- Satisfaction Level – 85% follow-on business rate
- Our cost structure and renewal rates allow for prices 25% plus below competition.
- Precise targeting – no disconnects
- You only pay for meetings conducted.
- Hassle-free appointment scheduling (individual, round robin, pools, etc.)
- ViB is easy to work with and guarantees results.
- ViB creates emails and call scripts based on our expertise and your input.
- ViB engages prospects interested in taking a sales meeting who meet your precise targeting requirements.
- ViB performs QC on the prospect, provide you full contact information, and sets appointments hassle-free at times that work for your sellers.
- You only pay for meetings conducted, and satisfaction is guaranteed.
Informed Qualified AppointmentsAttain a deep understanding of the prospect’s situation before the call
- Informed Appointments are available with our State of Industry / Industry Challenges Survey Program. You receive full answers to their 20-23 question survey response before the call.
- ViB creates high credibility, comprehensive, precisely targeted surveys aligned with your solutions that create highly effective content, MQLs and Informed Sales Appointments.
- Qualified, QC’d respondents are offered an opportunity to discuss survey findings with the survey sponsor. About 35% do.
- You receive their responses to the ~ 20-23 questions ahead of a call. Greatly increases your ability to relate, and focus precious time on the right things.
- We set the appointment hassle-free at times that work with your sellers.
- You only pay for meetings taken, and satisfaction is guaranteed.
Need 50 or 100 more Webinar registrations? Sponsoring a lunch event in Columbus Ohio, or a 12 city speaking tour? Frustrated that the wrong people always sign up? We can help.
ViB Research ProgramsViB’s Survey programs are designed to bring high end quality and impact to medium and small companies who are cost, resource and time constrained, and without the luxury of advanced survey know-how.
- Industry Challenges
- Brand Equity Private Intelligence (Awareness, Perception, Familiarity, Relevancy – you, your competitors)
- Win-Loss Analysis (Why you Win, why you lose, to who, under what circumstances)
- Content – Easy to create compelling content falls out of the survey deliverables. Awareness, Thought Leadership, and Demand Gen CTA. We make it very easy to create reports, infographics, posts, sales enablement materials, and insert compelling facts into press releases, interviews, board and customer presentations. Our customers repeatedly tell us that content generated from ViB surveys are among their top demand gen vehicles.
- Qualified Leads – We ask each highly qualified respondent if they will opt-in to the survey sponsor’s community. (~ 70% do)
- Informed Sales Appointments – We ask each highly qualified respondent if they would take a call to discuss survey findings with the survey sponsor. (~ 25% do) We inform you of their responses to ~ 23-25 questions for your pre-call prep which greatly increases call effectiveness. Increases your ability to relate, and allows for a much more informed discussion. Decreases discovery time so you can focus more on fit / next steps. Each respondent is QC’d, you only pay for meetings taken, and satisfaction is guaranteed.
Brand Equity (Competitive Awareness, Perception & Relevancy)Intelligence to identify and confidently focus your marketing, product and sales investments on highest success initiatives Awareness | Perception | Familiarity | Relevancy Brand | Capabilities | Features | Decision Criteria | Brand Promises You | Your Competitors
OverviewThis program is used by companies from startups to $20B+ clients to identify, and create the certainty required to confidently invest on the highest return initiatives. It’s typically purchased by Marketing, and makes marketing a hero with product management, sales, strategy, and competitive intelligence groups when they share stakeholder relevant insights.
- Awareness is fundamental for inclusion into consideration set. Start by understanding how aware your target personas are of you and your key competitors (unaided recall, aided awareness, and depth of awareness)
- Perception is fundamental to getting selected. Understand how you / they are perceived in all important dimensions, and make adjustments based on the results.
- Relevancy is just fundamental. You need an accurate understanding of what is relevant, irrelevant and relevancy trends to not over-focus or under-focus on those things
- Competitive strengths / weaknesses. To gain an edge you need accurate intelligence to exploit competitive weaknesses, accentuate your strengths, and defend against areas requiring improvement.