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Home » Blogs

Oculeus unveils cloud service for toll fraud prevention

Submitted by on December 8, 2018 – 4:28 amNo Comment

A new cloud service from the voice management vendor Oculeus aims to help businesses avoid exorbitant charges from toll fraud — also known as PBX hacking — by monitoring for anomalies in voice traffic. Toll fraud cost businesses more than $3.8 billion last year, Oculeus said, citing a report by the Communications Fraud Control Association. The practice involves gaining access to a PBX system and generating repeated calls to expensive, long-distance numbers.

Secure Cloud Services

Oculeus-Protect builds a profile of a company’s calling habits based on the location of its offices, partners and customers. The system then flags phone calls that seem suspicious and can end those calls within milliseconds, according to Oculeus, which is based in Frankfurt, Germany. Oculeus developed the toll fraud prevention service after suffering a toll fraud attack itself. A hacking operation that lasted two days over one weekend last December left the company with a $13,000 bill.

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